| Introduction of the topic of Production. (1) What is Production? (2) The purpose of adopting this modern method. (3) The rules and regulations of working online. |
| WEEK 1 16/Sep/2011 |
| Introduction to the topic of Quality. (1) What is Quality? (2) What are the origins of quality approaches to production? (3) What is Quality Assurance? Objectives At the end of this session student should be able to: -Know the origins of quality approaches to production -Be able to investigate examples of quality successes and failures in real world organisations |
| Activity: How confident can we be about firms' attention to quality? Write in about 250-300 words. Objectives At the end of this session student should be able to -Know the origins of quality approaches to production -Be able to investigate examples of quality successes and failures in real world organisations |
| WEEK 3: 26/Sep/2011 |
| ISO 9000 This chapter will be explained online with the help of multimedia (videos, PowerPoint presentation, texts, etc). It is also available on the blog: http://mubiincool.blogspot.com/ |
| Discussion on Deming’s 14 Points The aim of this resource is to complete your understanding of quality practices in business production. By the end, you should be able to: -Complete your understanding of the origins of quality approaches to production -Investigate Deming's advice on achieving constant business improvement |
| WEEK 4 07/Oct/2011 |
| Activity: What is benchmarking? |
| Activity: What is benchmarking? The European economy has lagged behind the US and Japan historically in terms of its competitiveness. Recognising this, the UK Government has channelled effort into creating an environment that encourages business organisations to adopt benchmarking. Make brief notes on what the term means and how business organisations should go about introducing a system of benchmarking. The aim of this task enables the students to: -Define benchmarking -Understand the concept of benchmarking |
| -Advantages and disadvantages of benchmarking |
| WEEK 5 10/Oct/2011 |
| Moreover, a quiz will be given to students online. They will have to answer the 10 questions which cover the whole chapter of Production & Quality. They will know their marks immediately after the quiz. Objectives At the end of this session student should be able to · Answer all the questions · Have a good knowledge on Production & Quality |
| Delivery mode The delivery mode will be face to face session which is normal working class and online session where we will get in touch through the net. Either through my web site, my blog; http://mubiincool.blogspot.com/ or through social networks like Facebook; http://www.facebook.com/pages/Production-Quality/149692328461738, Email, Skype and MSN. For the Online Sessions I have use various innovative learning tools for the students to experience the new teaching strategies and also learn in a new and fun atmosphere. In week 1, session 2, the learner has a case study to work on; he also has different notes, texts and videos to help him to do this activity. The learner will then send me his work by e-mail. Moreover, if he has encountered any difficulties or do not understand something, he will be able to chat with me live. The learner will be able to understand that production is possible in primary, secondary and tertiary sectors of industry; investigate examples of production in real world organisations and understand some of the issues surrounding the problems of production in developing countries WEEK 2 SESSION 4 Students are asked to do this Activity: How confident can we be about firms' attention to quality? Write in about 250-300 words. Objectives At the end of this session student should be able to -Know the origins of quality approaches to production -Be able to investigate examples of quality successes and failures in real world organisations -Understand what action firms can take when things go wrong WEEK 3 SESSION 6 The chapter of ISO 9000 will be explained online with the help of multimedia (videos, PowerPoint presentation, texts, etc). It is also available on the blog: http://mubiincool.blogspot.com/ WEEK 4 SESSION 8
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| -Advantages and disadvantages of benchmarking WEEK 5 SESSION 10
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| Moreover, a quiz will be given to students online. They will have to answer the 10 questions which cover the whole chapter of Production & Quality. They will know their marks immediately after the quiz. Objectives At the end of this session student should be able to: · Answer all the questions · Have a good knowledge on Production & Quality This activity is to test the learners’ basic understanding of the chapter Production & Quality. Course Material/s Students will need:
Working with Your E-Tutor Studying online through distance learning is an excellent way to bring study direct to your home. There are a variety of ways for students to study through distance learning. The main feature of this is that in general you are not required to be physically present in the classroom, and this will give you the freedom to study wherever and whenever you want. However some programs regarded as being delivered in the distance learning mode still require some face to face contact which will be the case in my teaching so as to ensure certain skills and knowledge is being communicated and to enhance learning experience. My role will be to guide you in the good path through the online sessions and the face to face sessions. I assure you will experience a new and fun way to study. Wish you Good luck. Student’s expectation for Online Intervention The online learning is very challenging. You will have to prove yourself by amending to some rules which are: 1st: Time management – you will have to time yourself and work according to it. You should not waste your working time in doing something else. 2nd: Planning Study – have a plan of work. What you should do today, how you will proceed and so on. 3rd: Handling work – you should be able to handle your work and responsibilities well. You should not get distracted by other things. 4th: Stress management – you should not get tensed as the work will not be a good one. For this you should have a good plan of work. You should start your work as soon as you are given one and always finish it one or two days before the submission date. Evaluation Mode Formative evaluation ACTIVITY 1 (25 marks) Using Biz/ed's Cafédirect Business Profile, answer the following questions. You should use the information in the profile and the company's own Web site. (1) Coffee production is an example of which of the following industries? Primary, secondary or tertiary. (2) How do Cafédirect seek to add value to their product? ACTIVITY 2 (25 marks) How confident can we be about firms' attention to quality? Write in about 250-300 words. ACTIVITY 3 (25 marks) What is benchmarking? The European economy has lagged behind the US and Japan historically in terms of its competitiveness. Recognising this, the UK Government has channelled effort into creating an environment that encourages business organisations to adopt benchmarking. Make brief notes on what the term means and how business organisations should go about introducing a system of benchmarking. ACTIVITY 4 (25 marks) This activity is presented in a PowerPoint presentation. TASKS Moreover, tasks will be given to students. 1. How can business organisations begin to set up Total Quality Management (TQM) at their firms? (10 marks) 2. What would you expect to be the outcome of reports of poor quality at UK car repair and servicing centres? (10 marks) 3. Find a different example of a TQM approach working for a UK firm. (10 marks) 4. Select one example of a product recall and say whether you think the way the recall was dealt with by the business was effective. (10 marks) 5. What is the role of government in promoting quality standards in the UK? (10 marks) 6. Why should retailers feel it necessary to offer warranties? Aren't quality standards sufficient? (10 marks) 7. Go to the Office of Fair Trading Web site pages on extended warranties. What are the arguments for and against buying an extended warranty? (10 marks) 8. The list that follows is from the Presentation for this session. Use what you know about TQM to give reasons why business organisations should or should not adopt these training and development activities: -Job rotation days when staff from different departments swap jobs. -'Be a better manager' day, when managers get intensive training on how to control their teams. -Social events where people from different departments are encouraged to mix. '-Name and shame' sessions to stop repeated errors by individuals and teams. -Computer skills training in lunch breaks. -Business finance sessions where all staff get some basic financial training, to understand how the business is performing. -League tables of product defects and the teams or departments responsible. Task 9: Case studies (20 marks) Go to the Benchmark Index Web site for more information on how business organisations implement benchmarking. Follow the link to 'a business' and read through a selection of the case studies that are available. Contact Person/s Name: Mr Mubiin Bussaruth Telephone Number: 7076745 (if urgent) Blog site: http://mubiincool.blogspot.com/ Email address: mubiinbussaruth@gmail.com Closing Note I hope that you have now an idea of the content of the module and I hope that we will have a good time working together. This was a new experience for me but a very interesting one. I have come across many news things that I have learned concerning ICT and which will surely help me in my teaching profession. I again thanks all those who helped me and guided me. Regards Mubiin Bussaruth |
